Family Medicine Virtual Assistant

About the Role

A Family Medicine Virtual Assistant provides specialized administrative support for family practice offices. This role involves managing appointments, patient communications, medical records, and coordinating care while maintaining HIPAA compliance.

Key Responsibilities

• Schedule and confirm patient appointments
• Handle patient communications via phone and email
• Manage electronic health records and documentation
• Verify insurance coverage and benefits
• Process prescription refill requests
• Coordinate referrals and specialist appointments
• Maintain patient confidentiality and HIPAA compliance

Requirements

• Experience in medical office administration
• Knowledge of medical terminology and family practice operations
• Understanding of HIPAA regulations and patient privacy
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficiency with electronic health records (EHR) systems
• Medical assistant certification preferred
• Must be able to read, write, and speak English fluently

Technical Requirements

• Reliable high-speed internet connection
• Professional headset with clear audio
• Computer with EHR software access
• Secure, private workspace
• HIPAA-compliant communication setup

Availability

This is a remote position requiring availability during standard business hours in your timezone. Flexibility may be required based on client needs.

What's Great in the Job

• Work with diverse clients across multiple industries
• Flexible remote work environment
• Competitive compensation
• Professional development opportunities
• Collaborative team culture
• Referral bonus program - Earn $30 for every successful referral!